Course

CPI Initial Training: September

Ended Sep 28, 2018
6 credits

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Full course description

Description

Participants will learn how to identify behaviors that could lead to a crisis, how to most effectively respond to each behavior to prevent the situation from escalating, how to use verbal and nonverbal techniques to defuse hostile behavior and resolve a crisis before it can become violent, how to cope with your own fear and anxiety, how to assess risk levels and consider the issues that impact decision making, and how to use CPI's disengagement skills to avoid injury if behavior becomes physical.